A Family Legacy
In 1998, Rennick Holford had a simple vision: create a pallet company that treated customers like family. After spending 15 years working in the logistics industry, he recognized that businesses needed a reliable pallet partner they could trust.
Starting with $20,000 in savings and a used pickup truck, Rennick began buying and selling pallets from a small warehouse in Brooklyn. His commitment to quality and fair dealing quickly attracted loyal customers.
Today, NY Pallet Solutions remains a family-owned business, with the same values that Rennick established over 25 years ago: quality, reliability, and treating every customer with respect.
Rennick Holford
Founder & CEO
"Every pallet tells a story. Our job is to make sure it's a story of reliability and trust."
Our Journey
The Beginning
Michael Torres founded NY Pallet Solutions in a small Brooklyn warehouse with just three employees. Starting with a simple mission: provide reliable pallets to local businesses at fair prices.
First Major Client
Secured our first major contract with a large grocery distributor, increasing our monthly volume tenfold. This partnership helped establish our reputation for reliability.
Facility Expansion
Moved to our current 50,000 sq ft facility in Brooklyn. Added automated repair equipment and expanded our workforce to 25 employees.
Weathering the Storm
During the economic downturn, we focused on efficiency and customer relationships. Our commitment to quality helped us retain 95% of our clients.
ISPM-15 Certification
Achieved ISPM-15 certification and installed our own heat treatment facility. This allowed us to serve international shipping clients directly.
Fleet Expansion
Expanded our delivery fleet to 15 trucks, enabling same-day delivery service throughout the New York metropolitan area.
Second Generation
Maria Torres joined the company as Operations Director, bringing fresh ideas and modern management practices to our family business.
Sustainability Initiative
Launched our zero-waste recycling program. Began producing wood chips and mulch from unusable pallet materials.
Pandemic Response
Classified as essential business during COVID-19. Supported hospitals and essential services with priority pallet delivery.
Technology Upgrade
Implemented digital inventory tracking and customer portal. Launched GPS fleet tracking for real-time delivery updates.
Today
Serving over 500 businesses across the greater New York area. Processing 10,000+ pallets monthly with 50+ dedicated employees.
Be Part of Our Story
Join the hundreds of businesses that have trusted NY Pallet Solutions for their pallet needs.
Contact Us TodayFrequently Asked Questions
FAQ
Answers to the most common questions about this service. If you need more detail, our team is one message away.
When did NY Pallet Solutions begin?
We started in 1998 as a pallet repair shop serving local warehouses.
How has the company evolved?
We expanded into recycling, manufacturing, heat treatment, and full logistics support.
Do you still repair pallets?
Yes. Repair and reuse remain core parts of our business.
What markets do you serve now?
Beyond NYC, we reach Long Island, Westchester, North Jersey, and regional ports.
What is your growth philosophy?
We reinvest in equipment, fleet, and training to improve quality and speed.
How do you train your team?
Technicians follow SOPs for repairs, inspections, and safety, backed by regular audits.
Do you partner with other recyclers?
We collaborate with regional partners to cover surges and specialty materials.
What milestones stand out?
Key milestones include adding HT capacity, expanding our fleet, and launching corporate programs.
How do you handle sustainability?
Repair-first, reuse, and recycling keep wood out of landfills and reduce customer costs.
What is next for the company?
We continue investing in tech, reporting, and service coverage to support customers faster.